Bradley Burnett

Bradley Burnett is an IT Support Specialist currently employed at Real Alloy since March 2024, where responsibilities include maintaining Active Directory/Azure environments and serving as the escalation point for IT tickets and expert troubleshooting. Prior experience includes a Support Engineer role at AgileBlue from June 2023 to March 2024, handling client inquiries and managing AWS cloud systems for integration requests. At Pomeroy, from May 2021 to June 2023, Bradley excelled as a Desktop Support Specialist, providing troubleshooting for Windows 10 systems. Earlier experience includes positions as a Technical Support Analyst at Hyland and as an IS Support Intern, focusing on customer service and support for Windows systems. Bradley holds a Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University and multiple Associate degrees from Lorain County Community College in Computer Science and related fields.