Angela Monroy

Sr. Director Of Client Relations at Opteon

Angela Monroy has a diverse work experience spanning several industries. Angela started their career at Super Star Car Wash in 2012, where they worked as an Executive Assistant for a year and a half. Angela then moved on to Steffey Excavating as an Office Manager from 2013 to 2015. After that, Angela joined Opteon USA, where they held various positions, including Customer Service Representative, QC Specialist, Customer Support Manager, Escalations Manager, and Operations Manager. Their most recent role at Opteon USA was as a Process Manager from February 2022 to March 2023. Angela's current position is a Sr. Director of Client Relations at Opteon USA, which they assumed in February 2023. Additionally, Angela Monroy has recently joined Delaware North as an Administrative Assistant in February 2023.

Angela Monroy is currently enrolled in Rio Salado College, where they are pursuing a degree in Business Administration and Management. In 2014, they obtained a certification as a Notary Public from the State of Arizona. Additionally, in 2022, Angela acquired various certifications in areas such as Leading Strategically, Project Management Simplified, and Root Cause Analysis, among others, from LinkedIn.

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Timeline

  • Sr. Director Of Client Relations

    February, 2023 - present

  • Process Manager

    February, 2022

  • Operations Manager

    July, 2020

  • Escalations Manager

    January, 2017

  • Customer Support Manager

    January, 2016

  • QC Specialist

    July, 2015

  • Customer Service Representative

    April, 2015