Szabolcs Benke

Szabolcs Benke has a diverse work experience spanning over 16 years. Szabolcs started their career as a Sales Manager at Musical Express in 2003. In 2009, they joined Ericsson as an Experienced Support Engineer. Szabolcs then progressed to roles such as Support Team Leader and Support SPOC and Tier Domain Line Manager for Wireline Tier2, where they were responsible for providing support for multiple products and ensuring their quality. In 2013, they moved to the role of Service Delivery Line Manager at Ericsson, where they led a team of 30 in SW design, function testing, product line maintenance, service delivery, and 3rd line support. After working at Ericsson for over six years, Szabolcs joined Realeyes - Emotional Intelligence in 2016 as the Head of Customer Support. Szabolcs later took up roles such as Operation Task Force and currently serves as the Director of Global Operations. In these positions, they have been involved in leading remote teams, managing customer support, overseeing project delivery operations, and maintaining panel relationships.

Szabolcs Benke attended Budapest University of Technology and Economics from 2004 to 2009, where they obtained a Master's degree in Computer Science.