Reality Based Group
Rachel Hatley is the owner of Hatley Financial Group and Ember & Lilac Co. Rachel is also a Notary Public & Loan Signing Agent. Rachel has experience as a Video Reviewer at Reality Based Group, a Stretch Practitioner at Stretch Zone Austin, and a Chiropractic Assistant (Temp) at Rao Family Chiropractic. In the past, Rachel has worked as a Server/Bartender at BRIO Tuscan Grille, a Server at Olive Garden, a Summer Day Camp Counselor at The Y (YMCA), and an Employee at Blue Sky Sports Center. Rachel holds a Bachelor of Exercise and Sports Science in Health and Fitness Management with a minor in Business Administration from Texas State University, an Associate of Arts Degree in General Studies from Tarrant County College, and a Diploma from Timber Creek High School.
Reality Based Group
Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets. Our solutions provide client partners a holistic view of their business and a road map to best practices for success. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. With our holistic approach, we simplify the process of data collection, so that our customers can get a clear understanding of what’s “really happening” on the front lines. Headquartered in Austin, Texas, Reality Based GroupTM has provided custom research, evaluations, and improvement processes to industry leaders across the globe. Our expertise is across several critical performance areas, and we continue to encourage our client partners to ask one simple question: What, if anything, can we do different or better to improve our business performance?