Melissa McSherry

Melissa McSherry serves as chief operating officer for Realogy. She joined the company in February 2022, responsible for all aspects of product, technology, customer success, corporate development, and enterprise marketing. She serves on Realogy’s Executive Committee and reports to Realogy CEO Ryan Schneider.

Over her nearly 30-year career, McSherry has held senior product, technology, data, and strategy roles at multiple largescale, high-performing organizations. She has deep experience leveraging technology, AI, and strategic insights to take advantage of secular shifts and transform organizations in both B2B and B2C models.

Most recently, McSherry served as senior vice president for Visa Inc., where she led high-growth businesses delivering digital transformation and AI through product and technology, marketing, investments, and talent development. As the global head of risk and identity solutions, she was also responsible for payment fraud prevention, consumer authentication, and underwriting businesses as well as internal platforms and AI in production. At Visa, she leveraged the consumer shift to digital to accelerate growth through new capabilities, new open standards, changes to network rules to speed adoption, and focusing on digital-first, high growth channels.

Prior to Visa, McSherry served as senior vice president for Capital One, growing the company’s card partnerships business from $30M to $15B in assets in four years. During her tenure, she also led teams across corporate strategy, decision/data science, technology, and AI.

McSherry began her career at Dean & Company, focused on financial services, telecommunications, and utilities clients. She holds an MBA from Stanford University and a Bachelor of Arts in Social Studies from Harvard University.