Joy Madrazo

Joy Madrazo has extensive experience in operations and customer service management, currently serving as Operations Manager and Customer Service Team Lead at RealPage, Inc. since October 2018. Prior to this role, Joy held a supervisory position at Conduent from May 2015 to July 2020 and served as a Team Lead at Convergys for a decade from October 2004 to December 2014. Joy began a professional career as a Research Assistant at the Office of Population Studies from August 2003 to April 2004. Joy holds a Bachelor of Business Administration degree with a major in Management from the University of the Philippines, obtained between 1999 and 2003.