Christian Sokolowski

Christian Sokolowski has over twelve years of experience in customer support and engineering roles. From 2010 to 2015, they were a Supervisor Team Lead, Service Desk, Supervisor of Service Desk, and Cisco Network & Voice Engineer at ShoreGroup. In 2015, they were promoted to Director of Partner Support & Enablement at Optanix, where they were responsible for building and supporting the partner base and was accountable for over $22 million in ACV. From 2019 to 2022, they were a Principal Account Manager at TTEC, where they managed engineering and account management teams onshore and offshore. Currently, they are the Director of Customer Support at Rebuy Engine, where they are responsible for managing multi-tier support teams, strategically planning, budgeting, hiring, and executing rapid operations organization growth.

Christian Sokolowski is currently enrolled in the University at Buffalo, where they are pursuing a degree in Business Administration and Management, General. Christian has also obtained numerous certifications, including a Six Sigma Black Belt Certification from the Aveta Business Institute in October 2019, a Six Sigma Green Belt Certification from the Aveta Business Institute in October 2019, a Six Sigma Yellow Belt Certification from the Aveta Business Institute in June 2019, an ISO IEC 27001 from EXIN your ICT competence partner in November 2018, an ITIL Expert from EXIN your ICT competence partner in September 2017, an ITIL Managing Across the Lifecycle from EXIN your ICT competence partner in September 2017, an ITIL\u00ae Planning, Protection and Optimization from EXIN your ICT competence partner in August 2017, an ITIL Release Control and Validation from EXIN your ICT competence partner in June 2017, an ITIL Service Offerings and Agreements from EXIN your ICT competence partner in June 2017, an ITIL Operational Support and Analysis from EXIN your ICT competence partner in December 2016, a Six Sigma White Belt Certification from the Aveta Business Institute in March 2013, and an ITIL \u00ae FOUNDATION from Loyalist Exam Services in January 2013.