Laura Murray is an accomplished professional with extensive experience in customer service, currently serving as AVP Customer Care at RMS (an Iqor Company) since March 1996. With a focus on managing a team of 14 Customer Care Associates, Laura oversees quality assurance and customer fulfillment through RMS' collection products and services. Previous experience includes a role as a Customer Care Representative at Dun & Bradstreet, where Laura managed a diverse portfolio of commercial collection accounts, ensuring effective communication and support throughout the claim process. Laura holds a Bachelor of Science in Business Administration with a concentration in Business Management from Robert Morris University, earned between 1990 and 1994.
Org chart
Sign up to view 0 direct reports
Get started
