Nelly Ruilova Loor

Nelly Ruilova Loor is a seasoned professional in customer support and service management with extensive experience in various roles across the travel and recruitment industries. Currently serving as the Customer Support Team Lead for Benelux at Recruitee since June 2021, Nelly leads a team in providing support for the platform's collaborative hiring software. Previous roles include Customer Support Specialist at Zoover and Senior Group Desk Representative at Cygnific, where responsibilities encompassed training junior agents, handling customer inquiries, and managing recruitment processes. Nelly began a career in the travel sector with internships at Silver Lake Resort and Vakantieboekers, following a diploma in Tourism and Travel Services Management from MTRO ROC ASA Toerisme Amsterdam.