Matt Nolan's work experience includes several roles in the technology and product support field. Matt started their career as an Inside Client Service Representative at SHI where they provided customer service, placed orders, and quoted products. Matt then moved on to Monster as a Technical Operations Associate, where they provided technical support and worked with HotJobs API. At Indeed.com, they worked as a Client Support Specialist, resolving technical issues and improving product integration with job boards. Matt later became a Product Support Specialist at Indeed.com, supporting internal and external products and collaborating with the engineering team. Currently, they are working at Recruitics, holding various positions including Director of Technical Support, Manager of Technical Integrations and Product Support, and Product Manager of Integrations. In these roles, Matt has managed client integrations, supported JavaScript integrations, and facilitated product development and enhancements.
Matt Nolan started their education at the University of Missouri-Columbia in 2000, where they obtained a BA degree in Sociology and Psychology in 2004. Matt then attended Rutgers University from 2004 to 2006, studying Sociology. In terms of additional certifications, Matt Nolan obtained various LinkedIn certifications in topics such as coaching and developing employees, improving listening skills, managing employee performance problems, setting team and employee goals, leading with emotional intelligence, delivering employee feedback, having difficult conversations, management tips, delegating tasks to a team, finding time management style, and completing the New Manager Foundations course. All these certifications were obtained between 2013 and 2019.
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