Jeffrey Burt

Jeffrey Burt is an experienced leader in technical support and customer service within the financial technology and software industries. Currently serving as the Director of Product Technical Support at Rectangle Health, Burt oversees support for over 60,000 healthcare providers in the U.S. Previously, as the Global Head of Client Support at BlockFi, Burt managed a remote team of over 100 associates and implemented significant improvements in customer experience through AI-driven transformations. At SmartDrive Systems, Burt built a global support organization and enhanced customer satisfaction by collaborating with various teams. Additional roles include Director Development & Client Support at Fidelity National Information Services and Director Technical Services & Customer Care at Directed Electronics, where Burt consistently delivered outstanding results and recognition for performance. Educational backgrounds include studies at Control Data Institute and Saddleback College.