RECUP is your reusable deposit system for coffee-to-go cups.

Food & Beverage

RECUP

Dr. Philipp Goos

Ashwani Singh

Christoph Rabes-Monden

Mica Radosavljevic

Felix B.

Christoph Boneberg

Jan Patzer

Alexander Burger

Sarah Dubbert

Thomas Caserotto

The Customer Happiness team at RECUP is dedicated to ensuring exceptional customer experiences with our reusable coffee-to-go cups. This team handles customer inquiries, resolves issues, manages customer accounts, and oversees financial transactions related to customer service. They aim to maintain high satisfaction levels and foster long-term relationships with our users and partners.

Customer Happiness

The Sales Team at RECUP is responsible for driving revenue growth by establishing and maintaining relationships with key accounts, expanding market presence, and securing strategic partnerships. They work to develop and implement sales strategies, manage regional sales efforts, and lead outbound street sales initiatives to increase the adoption of RECUP’s reusable deposit system for coffee-to-go cups.

Sales Team

This department focuses on enhancing operational efficiency and improving customer interactions to drive overall satisfaction.

Operations and Experience

This department focuses on enhancing customer satisfaction and engagement through effective management of customer interactions and experiences.

Customer Experience

The Management Team at RECUP oversees strategic planning and execution in various domains. The Project Manager coordinates initiatives and ensures timely delivery, the Manager Einkauf/logistik handles procurement and logistics, the IT Operations Manager maintains technology infrastructure, and the Engineering Manager leads the development and maintenance of products.

Management Team

This department oversees product development and strategy, ensuring alignment with market needs and quality standards.

RECUP

Org chart

Teams

Customer Happiness

Sales Team

Operations and Experience

Customer Experience

Management Team

Product Management

Offices

RECUP

Org chart

Teams

Customer Happiness

Sales Team

Operations and Experience

Customer Experience

Management Team

Product Management

Offices

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