Michael Mendoza

Michael Mendoza is an experienced professional with a strong background in account management and customer success across multiple industries. Most recently, Michael served as a Senior Account Manager at Rivian from November 2023 to July 2024 and previously held the role of Customer Success Manager at Routeware, Inc. from January 2023 to November 2023. Michael's tenure at Zwift, spanning from April 2018 to August 2022, included positions as Community Events Manager - Content Programming, Account Manager for Running, and Member Experience Team Lead, showcasing a diverse skill set in managing community engagement and customer satisfaction. Earlier roles included Customer Advocate II at StackCommerce and Client Services Representative II at Uber Technologies, where Michael excelled in handling high-volume workloads and mentoring new employees. Additionally, experience as an Inside Sales Representative at BeachBody Thrived and Account Manager at Unified Western Grocers demonstrated a commitment to client relations and revenue enhancement.