Baylee Blanchette is an experienced professional in customer success and technical account management, currently serving as an Enterprise Technical Account Manager at Red Canary since November 2022. Previously, Baylee held positions at Veracross from October 2019 to November 2022, including Customer Success Manager and Specialist Technical Account Manager, focusing on developing strategic account goals and enhancing client satisfaction. Earlier experience includes working as a Technical Support Specialist at MEDITECH and Co-Manager at Campus Design and Copy. Baylee holds a Master of Science in Technology Management from Brandeis University and a Bachelor of Business Administration in Operations Information Management and Economics from the Isenberg School of Management at UMass Amherst, along with additional educational experience at Trinity College Dublin.