Michelle B.

Michelle B. is a seasoned professional with extensive experience in customer success and project coordination. Currently serving as a Mid-Market Customer Success Manager at Red Canary since May 2022, Michelle specializes in managed detection and response for cyber threat prevention. Prior roles include SMB Customer Success Manager and Digital Customer Success Manager at Sync With Connex, focusing on software integration tools for e-commerce and financial management. Michelle has also worked as a Web Production Coordinator at Vortala, enhancing digital marketing for healthcare practices, and has experience in project coordination and technical analysis across various organizations. Educational credentials include a BA in Political Science from the University of Massachusetts Amherst and a qualification in Full Stack Web Development from Free Code Camp.