Flavia Topete Medellín

Flavia Topete Medellín is an experienced professional with a strong background in risk management, customer strategy, and business analytics. Currently serving as Workflow Coordinator at Red House Solutions since October 2022, Flavia has held various key positions, including External Consultant at Grupo Nacional Provincial, where strategic commercial initiatives were developed to enhance profitability. A co-founder and Financial Manager at Turf&Surf Frescos Gourmet, Flavia significantly increased customer spending while improving operational efficiency. Prior experiences include serving as Consumer Bank / Customer Strategy Vice President at Banamex, where critical initiatives for enhancing customer experience and revenue growth were implemented, and as Risk Manager at American Express, managing credit underwriting strategies. Flavia’s educational background includes a Diploma in Business Administration from the University of Victoria and a Master’s in Risk Management and Insurance from the Instituto Tecnológico Autónomo de México.