Finance · Full-time · Piedmont, Italy
Red Nucleus is hiring an Account Manager to join our global team! This role can be based out of our US offices or can be full-time remote in the US. Candidates that can work EST hours are preferred.
Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of over 800 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.
At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community, and fun. We love to celebrate our people and we are proud to have been Internationally recognized as a “Great Place to Work".
How You Will Contribute
In this position, you will be working with our Medical Communications team. For more information about our team, please visit Med Comms l Red Nucleus.
The Account Manager will be responsible for leading and managing accounts/large projects and team members managing smaller accounts:
Delivering the highest quality of client service as measured by client delight
Overseeing, and if appropriate, implementing training based upon personal development plans
Managing the overall resourcing and work allocation for the team
Essential Functions:
Drive organic growth
Lead allocated accounts/projects to ensure all accounts/projects deliver excellence in client service
Drive continuous improvement on an account level in terms of client services and project management delivery
Meet the standards of quality for the outputs of the allocated accounts team
Work with scientific services lead to ensure that all projects are profitable and project milestones are met
Lead the financial forecasting approach, ensuring that forecasts are accurate and provided in a timely fashion to finance department and agency leadership
Help team members to prioritize their work in order to ensure company objectives are met
Ensure that all direct reports have current and meaningful objectives that are regularly reviewed to ensure their personal development
Ensure 100% compliance with Red Nucleus and client standard client services procedures, including ethical standards
Perform other tasks as delegated by the Account Director/Head of Client Services
About You
Drug development process
Differential clinical benefits of each product
Development process of strategic medical communication plan and associated tactics including:
Minimum of bachelor’s degree in science or in business-related subject
Minimum of 2 years experience in client services for a medical communications agency
Excellent written and verbal communication skills, strong interpersonal and leadership skills, ability to plan/organize and multitask
Ability to travel (<10%)
What You Will Enjoy at Red Nucleus
Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.
To learn more about working at Red Nucleus, please visit Careers l Red Nucleus.
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