Associate Director/director, Scientific Services

Red Nucleus is hiring an Associate Director/Director, Scientific Services to join our global team! This role can be based out of our US offices or can be full-time remote in the US. 

Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 800 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.

At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves.  Our culture is about meaningful work, a true sense of community and fun.  We love to celebrate our people and we are proud to have been Internationally recognized as a “Great Place to Work".    

How You Will Contribute

In this position, you will be working with our Medical Communications team.  For more information about our team, please visit MedComms I Red Nucleus.

As an Associate Director/Director, Scientific Services at Red Nucleus, you have substantial experience researching, designing, and writing educational materials for life sciences industry professionals, including sales representatives, medical science liaisons, and healthcare provider audiences. You have the ability to process client goals, objectives, and strategy; and create solid learning solutions that convey and reinforce the client’s goals for the target audience. Your experience spans a wide array of disease states and associated anatomy and physiology, treatment landscapes, and patient experiences. You also have significant experience writing about product knowledge, competitive landscapes, and selling skills as well as writing in a wide variety of formats, including e-learning, print, live or virtual workshops, virtual preceptorships, patient journeys/pathways, videos, podcasts, games, assessments, and coaching guides. This range of experience allows you to perform curricula analyses and make valuable contributions to curricula designs.

You will also have experience effectively engaging and communicating with key client stakeholders, such as sales trainers and medical experts, and have demonstrated ability to adapt to workflow peaks. As an Associate Director/Director, Scientific Services you collaborate with our Operations, Creative and Editorial and Sales team members.

Your Responsibilities

As an Associate Director/Director, Scientific Services your responsibilities fall within 3 core areas: Content Development, Client Interaction, and Sales Support, with the majority of time spent on Content Development.

• Content Development
  • Consulting with clients and subject matter experts inside and outside of RN to shape the design and development of content
  • Researching, learning, and distilling complex scientific information; client strategy and sales/marketing messaging; and creating accessible and relatable training materials for the target audience
    • Includes the ability to craft realistic dialogue for sales/marketing– and objection handling–related content/scenarios
  • Certifying other Medical Writer’s work (internal and/or freelance)
  • Incorporating sound instructional design
  • Following RN and client editorial standards
  • Adhering to client processes and requirements; and medical, legal, and regulatory standards
• Client Interaction
  • Attending status calls and review meetings with client teams that may consist of members from Sales, Marketing, Medical, Legal, and Regulatory departments
  • Supporting your team and client during calls (eg, asking and answering questions, providing clarifications, providing solutions/options, etc, as needed)
• Sales Support
  • Contributing to the development of RN’s solution design
  • Creating content outlines, scope estimates, etc
  • Participating in the development and delivery of sales presentations, including tasks such as

    • Helping to build the sales presentation PowerPoint

    • Participating in live sales presentations; participation level could range from providing a brief introduction and description of your role to presenting several PowerPoint slides related to curriculum elements/content

About You

• BS/BA in a Life Sciences major
• 1-3 years (Associate Director level) or ≥4 years (Director level) of medical writing experience a record of effectively

  • Writing for multiple disease states/devices

  • Writing in a wide variety of formats/products, eg

    • E-learning, print/PDF
    • Clinical study summaries, PI summaries
    • Patient journeys/pathways
    • Virtual preceptorships
    • Videos or podcasts
    • Sales coaching tools, games, assessments
    • Advisory Boards
    • Competitive landscape assessment

  • Ability to interpret complex scientific information; client strategy and sales/marketing messaging; and communicate clearly to a sales representative audience via different types of delivery formats

    • Thinking and writing visually
    • Writing appropriately to the target audience
    • Writing workshops
    • Adding value in client calls
    • Engaging and effectively communicating with key client stakeholders such as sales trainers and medical experts
    • Leading a large/complex project(s), eg
      • Revamp of existing curriculum involving substantive consulting/research
      • New indication launch involving multiple RN products/offerings (eg, PI amplifiers, e-learning, coaching guide, workshops, etc)
      • New brand launch involving new curriculum development and/or workshops
    • Adapting to workflow peaks effectively
    • Reviewing graphics, identifying inaccuracies/issues, and making sound suggestions for improvement
    • Contributing substantive writing to proposals
    • Speaking at live sales pitches

  • Willingness and ability to

    • Navigate between multiple and changing projects, tasks, priorities, and deadlines
    • Work independently and collaboratively in a team environment
    • Positively accept and implement constructive feedback from internal and external sources
    • Consistently project an upbeat, professional attitude and image
    • Occasionally travel to client meetings/events

  • Proficiency with Microsoft Office (Word, PowerPoint, Outlook) and Adobe Acrobat

  • Familiarity with virtual meeting software (eg, Zoom, Microsoft Teams, GoTo Meeting, Skype for Business, WebEx, Adobe Connect, etc)

Desired Knowledge, Skills, and Abilities

• Pharmaceutical, medical device, and/or biotechnology sales training experience

• Healthcare provider experience (MD, Physician Assistant, Nurse Practitioner, Nurse, Pharmacist, etc)

• Advanced degree (MA, MS, PhD, PharmD, MD)

• Teaching experience and/or education

• Instructional design experience and/or education

• Familiarity with clinical research principles

• Experience writing in multimedia formats

• Working knowledge of the American Medical Association style guide

What You Will Enjoy at Red Nucleus

• Competitive pay, incentives, retirement, and income security programs
• Comprehensive benefits and wellness programs focused on healthy lifestyles
• Generous paid time off, employee assistance programs and flexible work arrangements
• Performance driven environment including professional development and transfer opportunities
• People first culture fostering self expression, diversity, and a growth mindset
• Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones and anything else that is meaningful to our employees
• Support of the community organizations you are passionate about
• Ongoing programs and events designed to bring our global team together

Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit.  We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at Red Nucleus, please visit Careers I Red Nucleus.

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