Tim Leibman

Director Of Customer Success at Red Points

Tim Leibman has a diverse work experience spanning over several industries. Tim currently holds the position of Director of Customer Success at Red Points, a role they assumed in March 2023. Prior to this, they served as the Manager of Customer Success at the same company from November 2021 to March 2023. Tim also worked as a Partner Success Manager at Skedulo from March 2021 to November 2021.

In the education sector, Tim worked as the Head Soccer Coach at Weld RE-5J School District since March 2016.

Tim has significant experience in customer success management roles at Envysion, Inc. Tim served as an Enterprise Customer Success Manager from April 2018 to October 2020. Additionally, they held the position of Director, Customer Success - Mid Market from November 2017 to April 2018, where they managed a team of Customer Success Managers responsible for maintaining relationships with customers.

Before their roles at Envysion, Inc., Tim was a Customer Success Manager at Proposal Software, Inc., where they served as a customer advocate and identified revenue opportunities within the existing customer base.

In their early career, Tim co-founded Mentors For Xbox in 2011, overseeing strategic direction and managing the project's development. Tim also served as the President of CLS, Inc., where they were responsible for all aspects of the business. Tim has also held positions such as Vice President at NDR, Inc., and Account Director at MessageMedia, Inc.

Prior to their professional career, Tim gained experience as an Operations Manager at Neodata, where they managed day-to-day operations and analyzed production methods for best practices.

Overall, Tim Leibman brings extensive experience in customer success management, leadership, business development, and operations management to their current role at Red Points.

Tim Leibman attended Loyola Marymount University, where they studied Biology starting in 1989. Tim did not obtain a degree in this field. In addition to their education, Tim Leibman also obtained several certifications from LinkedIn, including "Creating Positive Conversations with Challenging Customers" in 2023, "Business Fundamentals for Customer Success Managers" in 2020, "Customer Success Management Fundamentals" in 2020, and "Project Management Simplified" in 2020.

Links

Previous companies

Proposal Software logo
Envysion logo
Skedulo logo

Timeline

  • Director Of Customer Success

    March, 2023 - present

  • Manager Of Customer Success

    November, 2021

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