Faisal Misle

Faisal Misle has a diverse work experience spanning multiple roles and industries. Faisal is currently working at Red Sift as a Technical Lead, Customer Success & Strategic Projects, where they assist enterprise and strategic customers in maximizing the value of the company's platform and products. Faisal also drives various internal and external strategic projects to enhance partnerships. Prior to that, Faisal worked at Rackspace as a Lead Email Technician and Support Technician, where they provided advanced technical support and collaborated with product and operations teams to address complex customer issues. Faisal also gained experience at Harvard Medical School as a Technical Coordinator, working closely with researchers to provide technological solutions for biomedical research. Additionally, Faisal has held positions at Help Scout and AYTM, where they focused on customer support and satisfaction.

Faisal Misle completed their Bachelor's Degree in Computer Information Systems from the Wentworth Institute of Technology from 2012 to 2016. Prior to that, they attended the Academia Cotopaxi - American International School for their International Baccalaureate from 2009 to 2012. Faisal has also obtained several certifications, including the Elite Sifter Certification from Red Sift in 2022, the Microsoft Certified Professional certification from Microsoft in 2017, the Microsoft Certified Solutions Associate - Office 365 certification from Microsoft in 2017, and the Google Apps Certified Administrator certification from Google in 2016.