Piyush Pagar has extensive experience in customer care and success, currently serving as a Customer Care Specialist at Redaptive, Inc. since September 2024. Previously, Piyush held the position of Customer Success Manager at Zinrelo, where strong relationships were cultivated with key accounts in the E-Commerce sector, alongside conducting health checks to enhance product utilization and retention. Piyush also worked as a Customer Success Analyst at Rayden Interactive, focusing on maintaining KPIs and representing Phreesia in the US Healthcare market to ensure customer satisfaction. Prior roles include Associate Consultant at Catenon India, managing stakeholder relationships and project execution, and a Marketing Intern at Mudrabiz, contributing to lead generation and business development. Piyush's educational background includes an MBA in Marketing from Indira Institute of Management, a Bachelor of Engineering in Mechanical Engineering from Savitribai Phule Pune University, and ongoing studies in Data Science at the International Institute of Information Technology Bangalore.
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