Alinne Sanmartin

Alinne Sanmartin is an accomplished professional with extensive experience in customer success and sales management across various sectors. Currently serving as the Head of Customer Success Global at RedCloud, Alinne leads initiatives aimed at enhancing customer satisfaction and loyalty in diverse markets including Nigeria, South Africa, Argentina, and Brazil. Previous roles include Head of Customer Experience for Latin America and Head of Customer Success Management, where Alinne focused on customer retention and onboarding strategies. Alinne has held leadership positions at Vittude as Head of Sales and CS B2B, Olist as Customer Success Director, and Whirlpool Corporation as Sales Manager, among others. With a strong educational foundation in Business Management and International Relations from ESPM Escola Superior de Propaganda e Marketing, Alinne combines strategic insight with a deep understanding of customer engagement and success metrics.