Sandip Banerjee is an experienced IT professional with a strong background in service delivery and technical support. Currently serving as Service Delivery Manager at Redgrape Business Services since September 2016, Sandip has held roles including Senior Service Manager and System Support Lead. Prior experience includes working as an Associate Consultant at Siemens Technology Services, where responsibilities encompassed process consulting and enhancing service delivery using the ITIL framework. Career history also includes positions at Mahindra Satyam, Ford Motor Company, Air2Web, and UST Global, encompassing various technical and operational roles. Sandip holds an MCA in Computer Application from West Bengal University of Technology and a BS in Mathematics from Durgapur Government College, along with certifications in ITIL Foundation and Intermediate.
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