Matthew Dawes

Matthew Dawes is an experienced professional in customer support and technical consulting, currently serving as the EMEA Customer Care Manager at RedPoint Global Inc. since April 2017. Previously, Matthew held positions at Adobe as Enterprise Support Manager and UK Support Team Leader, focusing on customer success and team management. With a foundational career starting in 1994 at Datacore Ltd. as a Tester/Developer, Matthew has developed expertise in technical support roles at companies such as Neolane and CopperEye, where responsibilities included software and hardware support as well as application development. Education includes a B-Tec First/National in Information Technology from Amersham/Wycombe College.