Tom Griffin

Tom Griffin has over 25 years of experience in the customer success and data management industry. Tom is currently the Director of Customer Success at RedPoint Global.

Tom started their career at Coopers & Lybrand in April 1988 as an Associate in the Boston office. Tom then moved to Optas, Inc. in January 2000, where they became the Director. In November 2004, Tom joined Merkle, Inc. as a Senior Director.

In April 2011, Tom became the Director of Operations at Blackbaud, where they were responsible for managing all data operations for Blackbaud clients utilizing the BB suite of tools for fundraising, DM, and reporting and analytics. The team managed all database updates, campaign (DM/EM) execution, and BB system administration. Tom also had direct responsibility for client success and account profitability.

In June 2014, Tom left Blackbaud to join Epsilon as Sr. Technology Director. Tom held this position until October 2016 when they became Director at Epsilon. Tom remained in this role until they joined RedPoint Global as the Director of Customer Success in May 2018.

Tom Griffin has a MBA from D'Amore-McKim School of Business at Northeastern University and a BS in Management Science from Bridgewater State University.

Tom Griffin reports to Dale H. Renner, CEO & Founder, RedPoint Global. Tom Griffin works with Mike Ferguson - VP & General Manager EMEA, Stephanie Lafazia - Director, Digital Marketing Services, and John Nash - Chief Marketing and Strategy Officer, RedPoint Global.