Lori Brandt has over 28 years of work experience in the IT industry. Lori began their career in 1993 as an IT Support Analyst at Herman Miller, where they also held positions as a Client Services Team Specialist, Pallet Distributor & Allocation Specialist, and Tool Crib Lead, Material Handler, Hilo-Driver. In 2008, they joined Gordon Food Service as an Information Systems CRM Mobile Technology Support. Lori then joined IT Resource, Inc. in 2011 as an IT Support Manager, where they managed a team of Tier I/II hybrid IT Support Analysts and was responsible for hiring, scheduling, and workload of all team members. Lori also held the position of Help Desk Manager, where they were an integral partner in the design and development of the company's Help Desk and managed a team of Tier 1 Help Desk Support Technicians. Currently, they are a Service Manager at RedRock Information Security LLC.
Lori Brandt holds a BSIT with Honors from the University of Phoenix in Information Technology. Lori has also obtained numerous certifications, including a Sophos Certified Architect in February 2020, Data Center Virtualization Fundamentals from VMware in May 2019, Security Awareness from KnowBe4 in March 2019, Sophos Certified Engineer from Sophos in March 2019, Body Language for Leaders and Body Language for Women from LinkedIn in February 2019, Executive Presence for Women from LinkedIn in February 2019, IT Service Desk Careers and Certifications: First Steps, IT Service Desk: Management Fundamentals, IoT Foundations: Fundamentals, Jodi Glickman on Pitching Yourself, Leadership Foundations, and Mentoring Others from LinkedIn in February 2019, Symantec Endpoint Protection Cloud from Symantec Cloud Services in June 2018, Symantec Endpoint Protection Small Business Edition from Symantec in June 2018, Datto: Technical Specialist I and Datto: Technical Specialist II from Datto, Inc. in November 2017, VMware: VTSP Foundation 2017 from VMware in October 2017, VMTSP: Veeam Technical Sales Professional - Management Pack v8 from Veeam Software in July 2017, and MPN16252: MPN Competency Azure loT Technical from Microsoft in June 2017.
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