Daniel Hall

Customer Success Manager - North American Operations at Redstor Limited

Daniel Hall has a diverse work experience spanning over several years. Daniel is currently working at Redstor as a Customer Success Manager, where they develop relationships with key customer stakeholders and ensures quality solution delivery. Prior to this, they worked at Microsoft in various roles. As a Senior Education Specialist, they mentored and trained team members, acted as a primary point of contact for customers, and accurately forecasted sales pipeline. Daniel also served as a Business Sales Manager, Business Sales Specialist, and Business Expert, where they focused on driving B2B commercial hardware and cloud sales within the Microsoft Retail organization.

Before joining Microsoft, Daniel was self-employed, working as an Independent Teacher Retirement Counsellor for Polk County Public Schools. Their responsibilities included organizing events, advising and educating school board employees on benefits and retirement plans, and preparing materials and presentations for clients. Daniel also worked as an Independent Insurance Broker and Retirement Counsellor, selling life and health insurance, as well as retirement annuities, organizing sales events with private companies and public entities.

In their earlier career, Daniel worked as an Accounts Manager and Accounts Auditor at Charles Music Company, where they managed B2B relationships, revenue settlement, and reporting for approximately 100 client locations. Daniel also worked as a Shop & Route Technician at Southern Music Company, an Apple Computer Warranty Technician at Macdoctor, Inc, and a Technical Service Engineer at Birmingham Vending Company.

Daniel's retail experience includes roles at NAMCO USA INC., where they served as a Retail Store Manager and Assistant Store Manager, and at RadioShack, where they held positions as a Retail Store Manager, Assistant Store Manager, Full-Time Store Associate, and Store Associate.

Overall, Daniel Hall has a strong background in customer success management, sales, retail, and self-employment.

Daniel Hall's education history begins in 2003 when they obtained a Florida High School Diploma from Lake Technical College. Then, from 2005 to 2008, they attended Valencia College, where they pursued a field of study in General Studies but did not earn a degree.

In terms of additional certifications, Daniel obtained the following:

- In 2019, they became a Microsoft 365 Certified: Modern Desktop Administrator Associate and completed the MD-100: Windows 10 and MD-101: Managing Modern Desktops certifications from Microsoft.

- In 2020, they obtained the Microsoft Certified: Azure Fundamentals certification from Microsoft.

- In 2019, they also acquired the Microsoft Global Sales Challenger certification from Microsoft.

- In 2021, they completed the Project Management Foundations and Scrum: The Basics certifications from LinkedIn. Additionally, they obtained the Virtual Selling for Sales Professionals certification, also from LinkedIn.

Links

Previous companies

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Timeline

  • Customer Success Manager - North American Operations

    June, 2022 - present

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