Nury Ortiz Ardila

Nury Ortiz Ardila is a seasoned customer success professional with extensive experience in driving client engagement and program implementation across various sectors. Currently serving as a Customer Success Manager at Redwood Software since October 2021, Nury focuses on promoting customer success and cultivating strong reference accounts. As a Founding Ambassador at ex | XO, Nury plays a vital role in establishing a global network of corporate alumni and leading communications for the Alumni Network's customer success initiatives. Alongside these roles, Nury has served as a Bogota Ambassador for Super Global, facilitating social impact projects through a nonprofit community. Previous positions include Senior Customer Success Manager and BI & Analytical Services Lead at IgniteTech, Projects and Marketing Coordinator at Fundación de Educación para la Vida, Project Manager at Fundación Yo Amo, Respeto y Cuido, Commercial Director at La Refe Studio, and Key Account Executive at Vicome Éracom. Nury holds a Bachelor of Engineering in Industrial Engineering from Pontificia Universidad Javeriana and has furthered education at The Wharton School.