Rebecca Byford

Customer Success Manager at Redwood Technologies

Rebecca Byford has a diverse work experience in various roles and industries. Rebecca began their career as a Media Systems Executive at ZED MEDIA, where they gained expertise in software packages, systems, and databases. Rebecca then worked as a Marketing Analyst at Datalytics and later at Harte Hanks as a Senior Marketing Analyst. In 2015, they joined greenstone data solutions as a Senior Marketing Analyst, where they worked on projects covering sectors such as Charity and Retail. Rebecca then re-joined Harte Hanks as a Lead Analyst, supporting their B2B fuel card program and playing a key role in the roll out of their global GDPR compliance strategy. In their most recent roles, Rebecca was a Senior Data Scientist at Edit and a Senior Analytics/Operations Manager at Account Technologies. Currently, they are employed as a Customer Success Manager at both Redwood Technologies and Content Guru.

Rebecca Byford completed their Bachelor of Science (BSc) degree in Mathematics with Economics at the University of Exeter from 2000 to 2003. In addition to their degree, they obtained several certifications including the Leadership Manager Course from Total Success Training Ltd (UK) in September 2022, Agile Training from ICAgile in November 2021, and Prince2 Foundation & Practitioner Project Management from PeopleCert in April 2020. Rebecca also has an AAT level 1 certification from AAT, although the month and year of obtaining this certification are not specified.

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Timeline

  • Customer Success Manager

    April, 2023 - present