Jeffrey Wycislak

Jeffrey Wycislak is a knowledgeable IT professional with extensive experience in application and hardware support, currently serving as a Practice Applications Engineer at Reed Smith LLP since January 2022. In this role, Wycislak provides both onsite and remote support in the Chicago office while managing urgent issues across multiple locations. Responsibilities include configuring mobile devices, setting up audio/visual meetings, troubleshooting hardware, and assisting with the rollout of iManage Work 10. Previously, Wycislak worked as an IT Helpdesk Analyst at Keno Kozie Associates, offering application and hardware support to law firms globally, and as an IT Tutor at Robert Morris University, providing assistance in advanced networking and system administration. Wycislak holds a Bachelor's Degree in Information Technology from Robert Morris University, achieved between 2014 and 2016.