Tom Hengstmengel

Team Lead Business Operations at reev

Tom Hengstmengel has a diverse work experience spanning various industries. Tom worked at reev as a Team Lead Business Operations and previously served as a Customer Service Team Lead. Prior to that, they were with EGYM, where they held positions such as Teamlead Customer Management (Digital), Senior Customer Manager, and Customer Manager. Tom also worked as a Cross Country Skiing Coach at Sportoberschule Mals im Vinschgau and as a Biathlon Coach at Bayerischer Skiverband e.V. In addition, Tom has experience as a Working Student Translation (German/Dutch) and Customer Care at limango (Otto Group) and as a 3rd-level Agent Customer Care Netherlands at zooplus AG. Tom gained further expertise through an internship in Sport Consulting at Dr. Heering und Partner Unternehmensberatung and an internship in Back Office at Bayerischer Skiverband e.V.

Tom Hengstmengel holds a Master of Science (MSc) degree in Sport- and Human Movement Science from the Universität Innsbruck, which they completed from 2013 to 2015. Prior to that, they obtained a Bachelor of Arts (B.A.) degree in Sportmanagement from the Fachhochschule für angewandtes Management Erding, where they studied from 2008 to 2013. Tom also has additional certifications in Chatbot Expertise from Solvemate and in Biathlon coaching from DOSB.

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Previous companies

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Timeline

  • Team Lead Business Operations

    November, 2023 - present

  • Customer Service Team Lead

    October, 2021