Daryl Webster

Vice President Customer Experience at Reflex Media

Daryl Webster has a diverse range of work experience in various leadership roles. Daryl recently worked at Reflex Media, Inc as the Vice President Customer Experience. Before that, they served as the Director Customer Service at the same company. Prior to Reflex Media, Inc, Daryl was the Director of Customer Support at IXL Learning and BillGO. At IXL Learning, they provided strategic and operational leadership for the customer support department. At BillGO, they mapped the strategy for customer experience and evaluated technologies for optimal customer support. Daryl also has experience as the Vice President of Customer Support and Implementation at Istation, where they provided leadership and strategy for the technical support and implementation team. Additionally, they worked as the Senior Director of Customer Support at MedAssets and as a Performance Manager at Nielsen. Daryl began their career at Google, where they held the positions of Manager II in Sales Technical Operations and Technical Support. Overall, they have a proven track record in managing customer support teams and implementing strategies to enhance customer experience.

Daryl Webster completed a Bachelor of Science (BS) degree in Business Administration and Management, with a focus on General Management, from Capella University. Daryl also holds a Customer Service Certification from the International Customer Service Association. Specific start and end years for their education and the month and year of obtaining the certification are not provided.

Links

Previous companies

IXL Learning logo
BillGO logo
Istation logo
Nielsen logo
Google logo
MedAssets, Inc. logo

Timeline

  • Vice President Customer Experience

    January, 2022 - present

  • Director Customer Service

    January, 2020