Shayla Alderman

Shayla Alderman, LSSWC, currently serves as an Information Technology Operations Analyst at Refresh Mental Health since January 2022. Prior experience includes roles at Baptist Health as a Patient Access Specialist and Clinical Informatics Analyst from March 2021 to May 2023, and at Jacksonville University as a Help Desk Coordinator from August 2019 to March 2021. Shayla's background also encompasses positions at Ernst & Young, Mayo Clinic, and Connection, demonstrating a strong foundation in technical support and informatics. Educationally, Shayla holds a Bachelor of Health Informatics Information Management and a Bachelor of Science in Information Technology, both from Florida Agricultural and Mechanical University, along with an Associate's Degree in General Studies.