Ivan Pesic

Head Of Customer Services at Regent Lighting

Ivan Pesic has worked in various roles throughout their career. Ivan started their career as a Sales Agent at Swiss International Air Lines in 2007. Ivan then joined SBB Cargo, where they held multiple roles such as Sachbearbeiter Ordermanagement, Fachspezialist Kundeninfo & Troubleshooting, Fachspezialist Planung & Steuerung, and Leiter operative Kundeninfo & Ordermanagement. In 2016, Ivan joined Bernmobil as the Leiter Arbeitspläne & Disposition. Ivan later worked at Franke Water Systems AG, KWC as the Head of Frontoffice CCC, Stv. Leiter Customer Care Center. Ivan then joined BLS Cargo AG in 2019 as the Head of Operations - Deputy CPO (Chief Production Officer). Ivan also worked as a Mentor at INNOVATION BASEL in 2021. Currently, Ivan is the Head of Customer Services at Regent Lighting since 2023.

Ivan Pesic has a strong educational background, with a focus on leadership and change management. Ivan started their education in 2012 at Handelsschule KV Basel, where they obtained a degree in Geschäfts-/betriebliche Ökonomie, specifically as an Eidg. Dipl. Betriebswirtschafter HF. From 2017 to 2021, Ivan attended the University of Applied Sciences and Arts Northwestern Switzerland FHNW, where they completed a Master's degree in Leadership and Changemanagement. During their time at FHNW, Ivan also pursued additional certifications to enhance their skillset. In 2018, they obtained a Certificate of Advanced Studies in Change Management, and completed another Certificate of Advanced Studies in Selbstmanagement the same year. Additionally, Ivan obtained a certification in "Teams aufbauen, entwickeln und zum Erfolg führen" from LinkedIn in November 2018, further demonstrating their commitment to personal and professional development. In 2020-2021, they pursued a further certification at FHNW, focusing on Moderne Personal- & Organisationsentwicklung. Ivan Pesic's education history showcases a dedication to acquiring knowledge and skills in leadership, change management, and personal development.

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Timeline

  • Head Of Customer Services

    June, 2023 - present

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