Lorna Rafferty

Lorna Rafferty is an experienced Learning and Development professional, currently serving as the Learning and Development Manager at Registers of Scotland since November 2021, where responsibilities include leading a team to enhance learning and continuous improvement. Prior roles include Learning and Development Consultant at Registers of Scotland, Performance & Business Management Training Design Manager at NatWest Group, and Capability and Development Manager at Royal Bank of Scotland. Lorna has consistently focused on designing engaging learning solutions, managing teams, and supporting digital change and capability development across various organizations, including Aviva and General Accident, where early career contributions included roles as a Technical & Quality Trainer and Quality Assurance Coordinator. Lorna holds a BSC in Quality Management and Business Studies from the University of Strathclyde.