Olivia Bacon

Olivia Bacon is a dedicated professional with a diverse background in casework, technical recruiting, and customer service. Currently serving as a Caseworker at Rehabilitation Support Services since September 2020, Olivia manages a designated caseload of approximately fourteen individuals, focusing on effective communication and collaboration with clients, counselors, and physicians. Prior experience includes a role as a Technical Recruiter at DIVERSANT, LLC, where partnerships with hiring managers were developed to attract top talent. Additional experience as a server and bartender at World of Beer Franchising, Inc. and Johnny C's Pizza and Family Restaurant showcases strong customer service skills and inventory management. Olivia also served as an Administrator at the New York State Department of Criminal Justice Services, handling sensitive information and critical data collection. Olivia holds a Bachelor of Science in Criminal Justice with a Minor in Psychology from The College of Saint Rose, obtained in 2017.

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