Keith Emmons

Keith Emmons is a seasoned professional with extensive experience in operations and customer service across various industries. Currently serving as a Senior Shipping & Receiving Specialist at REI since September 2023, Keith leads a team in managing product replenishment and oversees inventory fulfillment to ensure timely shipping. Previously, at Lyft from May 2016 to November 2022, Keith held multiple roles including Operations Manager, where responsibilities included managing driver services and fleet performance while maintaining compliance. Keith also excelled in enhancing customer satisfaction metrics through a customer-first approach. Earlier experience includes positions at ShopKeep and Enterprise Rent-A-Car, where operational management and team leadership were key focuses. Keith holds a Bachelor of Business Administration from Roger Williams University, completed in 2003.