Jerry Reid currently serves as a Senior Coordinator at Verizon Connect, where responsibilities include advancing dealer support and technical support for multiple OEMs. Previously held roles at Verizon Connect include Tier II Technical Support Agent, focusing on technical support and troubleshooting for high-profile clients such as Mercedes and Nissan, and Technical Support Analyst, handling tasks throughout the vehicle development lifecycle. In addition, Jerry works as a Credit Restoration Agent at Financial Education Services, assisting individuals in improving their credit situations. Prior experience includes a position as Technical Operations Supervisor at Comcast. Jerry's educational background includes studies at Lenoir Community College.
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