Jonathan Verd

Jonathan Verd has a diverse work experience spanning various industries and roles. Jonathan currently works as the Chief Concierge at The Grand by Gehry, where they lead a team in delivering exceptional customer service and managing daily operations.

In their previous role at SpaceX as a Customer Support Associate - Starlink, Jonathan provided exceptional customer support by addressing technical issues and improving troubleshooting workflows.

Before that, they served as a Member Experience Concierge at City Club Los Angeles, where they focused on creating remarkable experiences for members and managing various communication channels.

Jonathan also has experience in the humanitarian sector, having worked at CORE as an Assistant Site Manager and Lead Program Associate during the pandemic. Jonathan oversaw testing and vaccine staff, ensured smooth site operations, and managed COVID-19 testing clinics.

Prior to that, Jonathan worked at h Club Los Angeles as a Guest Service Agent/Club Host, providing personalized service to members and managing member requests.

Jonathan's work experience also includes a seasonal role as an Usher/Theater Attendant at The Hollywood Bowl, where they ensured a remarkable experience for patrons by assisting with seating and providing information.

Lastly, Jonathan has a solid background in sales and marketing from their time at Vulcan Inc., where they held various roles, including Manager in Sales and Marketing. Jonathan also demonstrated their abilities in community engagement and budget management during their tenure at Vulcan Inc.

Overall, Jonathan Verd has a strong track record of delivering exceptional customer service, managing teams, and contributing to the success of various organizations in different capacities.

Jonathan Verd has a Bachelor of Fine Arts degree in Photography from the University of Washington (1998-2001) and an Associate in Arts degree in Theater Arts from Centralia College (1989-1991). Jonathan also has a Certificate of Completion in Washington Real Estate Fundamentals from the Rockwell Institute (2007), and a Certificate of Completion in Community Emergency Response Team Training CERT-LA from the City of Los Angeles Fire Department (2016).