Head Of Consumer Business

Operations · Full-time · Lagos, Nigeria · Remote possible

Job description

Reliance Health aims to redefine healthcare accessibility, affordability, and delightfulness in Emerging Markets. Leveraging technology, we've built an integrated health system comprising affordable health insurance, telemedicine services, and a network of partner and proprietary healthcare facilities. This enables us to offer innovative healthcare solutions precisely when our users need them the most. 

We are currently seeking a dynamic and experienced business leader to lead our direct-to-consumer offerings as Head of Consumer Business. In this pivotal role, you will drive our direct-to-consumer healthcare plans for our global customer base, charting a course for market success, generating leads, ensuring competitiveness, and achieving ambitious sales targets. To be successful at this role, you should be an inspired self-starter and able to drive sales growth. 

As Head of the Consumer Business, you will be required to: 

  • Develop a compelling vision and strategy for our retail products, informed by in-depth market search, user needs, and competitive analysis.
  • Define and align meaningful objectives and key results (OKRs), owning the consumer business' P&L and driving towards profitability.
  • Identify and capitalize on new revenue opportunities to expand our retail business and drive sustainable growth.
  • Build and lead a high-performing team to executive the B2C strategy, providing clear direction, mentorship, and support to achieve objectives.
  • Collaborate with senior management to develop and implement business development strategies aligned with company goals and objectives.
  • Be the expert in knowing who your customer is, ensuring our products effectively address their challenges and enhance their experience.
  • Take ultimate responsibility for refining and optimizing our product offerings to ensure they resonate with the market and deliver tangible value.