Edwin Miller Flmi

Edwin Miller FLMI, AIRC, ACS has extensive work experience in the financial services industry. Edwin is currently serving as the Director of Retirement Services Operations at Reliance Standard, where they oversee policy administration, customer service, and disbursement initiatives. Edwin has built a customer-focused environment and has successfully administered assets of $9B+.

Prior to their current role, Edwin worked at Guardian Life, where they held various positions. Edwin served as the Manager of Systems Support, where they addressed support-related issues and optimized system enhancements and customer service. Edwin also worked as the Manager of Non-Traditional Products, overseeing multiple associates and ensuring compliance with policies and procedures. Edwin advised teams on regulatory complexities and introduced innovative procedures for the protection of the company and customers. Edwin also managed the call center for registered products and led a new team in Massachusetts.

Before joining Guardian Life, Edwin worked at Commonwealth Bank as a Sales Associate and Assistant Head Teller. In these roles, they were responsible for branch sales, client assistance, and branch operations.

Overall, Edwin Miller FLMI, AIRC, ACS has a diverse and successful career in the financial services industry, with expertise in retirement services, systems support, non-traditional products, and sales. Edwin has consistently demonstrated strong leadership, compliance, and customer service skills throughout their work experience.

Edwin Miller FLMI, AIRC, ACS completed their education with a Master's degree in Business Administration, Management and Leadership from Excelsior University in 2021. Prior to that, they earned a Bachelor's degree in Business Administration, Management from Excelsior University in 2018. In 1996 to 1998, they attended Millersville University of Pennsylvania, focusing on German/Spanish Languages. In addition to their academic accomplishments, they hold several certifications, including "Speaking Up At Work" from LinkedIn in 2021, "Foundations of Business Leadership: Skills and Practice" from Excelsior College in 2018, and "Lean6sigma, Green Belt" from Guardian Life in 2011.