Andrew James (Drew)

Andrew (Drew) James is an experienced IT professional with a strong background in technical support and help desk operations. Currently serving as a Support Analyst at Reliance Steel & Aluminum Co. since January 2020, Drew previously held the position of Help Desk Technician at AMI Metals, Inc., where responsibilities included providing IT support for over 600 employees across 12 locations, managing various hardware and software systems, and assisting C-Suite executives. Drew's experience also includes internships at Leadership Middle Tennessee, Inc., Johnson Business Technology Solutions, and Voice & Data Technologies, alongside a part-time role at Kroger. Drew earned a Bachelor's degree in Computer Information Systems with a minor in Business Administration from Middle Tennessee State University in 2015.