Brooke Hennon

VP of Customer Success at Relo Metrics

Brooke Hennon has over 13 years of professional experience in customer success, account management, and sales. Brooke began their career in 2006 as a Student Caller at Santa Clara University, where they raised over $5,000 for the University. In 2007, they joined Corporate Executive Board as an Associate Sales Executive, where they managed their own territory action plans, cold called, and ran meetings with senior executives within IT. Brooke was promoted to Senior Associate within 4 months based on their superior achievement. In 2008, they became a Language Consultant at Beacon Language Consultants, aiding professionals by improving their English proficiency. From 2009 to 2013, Brooke held various roles at Marketwire, including Customer Success Manager, Associate Account Executive, and Mediahub Specialist. From 2013 to 2017, they worked at Bottlenose as the Sr. Director of Strategy & Solutions and Manager of Major Accounts. In 2017, Brooke joined CreatorIQ as the Senior Director of Customer Success, leading a team of 14 professionals and overseeing customer retention, expansion, and experience. Finally, in 2020, Brooke became the VP of Customer Success at Relo Metrics, developing customer-centric processes, educational resources, and additional insights to drive business outcomes.

Brooke Hennon attended Santa Clara University from 2003 to 2007, where they earned a Bachelor of Arts and Sciences in History. Brooke also attended FSHA and Paradise Canyon, though no additional information is available about their attendance at those schools.

Links

Previous companies

CreatorIQ logo
Santa Clara University logo

Timeline

  • VP of Customer Success

    September, 2021 - present

  • Director Customer Success

    December, 2020