Magdalena Wójcicka

Magdalena W. has extensive experience in quality management and customer service, currently serving as the Global Co-chair of B.able at Booking.com since November 2011, where leadership includes overseeing strategic initiatives focused on neurodiversity and inclusivity. As a Global Senior Quality Specialist, Magdalena managed the CS Shadowing Project with a high recommendation rate and led projects aimed at enhancing operational quality and efficiency for a large global support team. Previous roles at Booking.com include Global Quality Specialist and Quality Control Associate, where responsibilities involved quality auditing, training development, and mentoring. Magdalena's early career includes positions at TomTom, ANWB, Thomas Cook, and TRAVALCO, complemented by a Bachelor of Business Administration in International Tourism Management.