Nicol Di Schiena is an experienced professional in customer collections and workforce management, currently serving as a Senior Manager at Remote since December 2021. Prior to this role, Nicol held various positions at TELUS International Europe, including WFM Coordinator and Italian Team Manager, where responsibilities included managing schedules, coaching teams, and communicating effectively across departments. Previous roles also include Key Account Manager at Manchester Technologies Data Group, Agente de Reservas at Avis Budget Group, Vendor Account Receivable Analyst at Tech Data, and USA Sales Manager & Marketing at Simon & Tom Barcelona. Nicol's diverse background combines expertise in client relationships, team leadership, and financial support within multiple industries.
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