Customer Support and Documentation

The Customer Support and Documentation team at Renault Trucks is dedicated to providing comprehensive assistance and resources to customers throughout the lifecycle of their vehicles. This team handles service contracts and warranties, ensuring that clients receive the necessary support for any issues that may arise. Additionally, they manage certifications and homologations to ensure regulatory compliance and vehicle standards. The team also includes case managers who oversee and resolve customer inquiries and concerns, ensuring a seamless and satisfactory experience.