FI

Fahad Imran

Head Of Customer Experience at RepairDesk

Fahad Imran has a diverse work experience in customer success and support roles. Fahad recently held the position of Head Customer Success & Support at RepairDesk since August 2022. Prior to that, they served as the Manager Customer Success & Support from January 2021 to August 2022. Fahad also gained experience as a Team Lead Customer Support/Success and Enterpriser Customer Success Manager at RepairDesk from March 2019 to December 2020. Before joining RepairDesk, they worked as a Client Relationship Executive at the same company from June 2017 to March 2019. Additionally, Fahad briefly worked as a Customer Support Executive at YumyApps in 2017 and as a Software Support Engineer at Amigo Software Limited from December 2015 to January 2017.

Fahad Imran completed their Bachelor of Science (B.S.) degree in Computer Software Engineering from the University of Engineering and Technology, Taxila, between the years 2011 and 2015.

Links


Timeline

  • Head Of Customer Experience

    September 1, 2023 - present

  • Head Customer Success Support

    August, 2022

  • Manager Customer Success Support

    January, 2021

  • Team Lead Customer Support Success Enterpriser Customer Success Manager

    March, 2019

  • Client Relationship Executive

    June, 2017