Somer Bohannon

Somer Bohannon is a Customer Experience Lead at Reperio Health with a background in social media and customer service. At Lyft, Bohannon worked as an Associate in Social Media before transitioning to a Customer Experience Associate role. Prior to that, Bohannon was a Customer Service Representative II and I at Genesco. With a strong focus on customer interaction and support, Bohannon has experience in handling inquiries via various channels and providing assistance to customers. Bohannon also has a background in creating content for internal and external use, monitoring social media platforms, and collaborating with cross-functional teams to ensure optimal customer experience.