Reputation
Abhishek Mummadi is a seasoned management professional with extensive experience in project delivery and customer success across various industries. Currently serving as Lead Implementation Manager at Reputation since August 2021, Abhishek previously worked at Altai Solutions Private Limited as Delivery Manager, and at Capillary Technologies in multiple roles including Project Delivery Manager and Lead Customer Success for the EMEA region. Abhishek's expertise encompasses managing cross-functional teams, enhancing service delivery processes, and implementing innovative solutions for clients in diverse markets. Abhishek's career began at MartJack and WANG Hospitality Equipment, with a foundational role at The Westin Hyderabad Mindspace, complemented by an MBA in Marketing from Christ College in Bangalore.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.