Melissa Mullins is a customer-focused financial operations professional with extensive experience in billing, collections, and operational improvements. Currently serving as the Business Office Manager at ResCare Community Living since April 2020, Melissa has previously held positions such as Billing Collections Supervisor at DNA and Collections Supervisor at AmerisourceBergen, where responsibilities included managing teams and enhancing workflows. With a solid background in reimbursement processes and team training at CCS Medical and Carpoint Partners, Melissa has a proven track record of meeting and exceeding performance goals. Melissa holds education from DeVry University and has further specialized training from The Lean Six Sigma Company.
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